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Black Friday FAQ

1 What Black Friday offers do you currently have?

Our Black Friday sale is from Monday, November 22nd to Monday, November 29th 2021. Use promo code BFBEAR25 for 25% off clothes & accessories. (This excludes other sale items). Receive a £30 voucher with any full price trainer order. This voucher is applicable towards your next pair of full-price shoes from January 1st 2022, to June 30th 2022. We also have our Black Friday Bonanza, where some items are up to 70% off.

2 Will my voucher be valid on sale shoes?

Your £30 voucher is only applicable on full price shoes.

3 When can I use my voucher?

Your voucher is valid between 01/01/22 – 30/06/22. If you would like to use your voucher online, please email us a photo of your voucher, and we will help you with your order! Email info@runningbear.co.uk, and we will sort your voucher out for you!

4 When will I receive my voucher?

Your voucher will be with your shoe purchase.

5 Can I use my voucher in the store if I’ve ordered online?


6 What happens to my voucher if I return my Black Friday order?

Unfortunately, we will have to annul your voucher if you return your shoes. If you are swapping your shoes for a different size Running Bear will still honour your voucher!

7 What happens if I don’t use my Black Friday voucher before the end of June?

This special Black Friday deal only happens once a year, so be sure to use your voucher within the allotted time!

8 Can I use my voucher for anything apart from shoes?

This special Black Friday voucher is only applicable to shoes!

9 My code BFBEAR25 won’t work!

This code is only applicable from 22/11/21 – 29/11/21 on full-priced items. This code cannot be used in conjunction with other offers. If you have any questions, please talk to one of the Bears at info@runningbear.co.uk. 

10 Can I return a Black Friday item bought in the sale?

For the busy holiday season, items purchased from November 1st, 2021, can be returned until January 24th 2022.
Learn more information about returns here.

11 I have a question about my delivery!

Please refer to our delivery page on our website, or contact one of the Bears at info@runningbear.co.uk.

12 Who can I contact with questions?

Please reach out to the bears at info@runningbear.co.uk, or you can call us at 01625 582130. We will be happy to answer any questions you may have.  Our hours are 9:30-5:30 Monday – Saturday and Sunday 10-4.

Have more questions? You can refer to our frequently asked questions page here, or please call a member of our team.

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