Customer Testimonials

Appreciated the personal message with the shoes on my online order. Also friendly service on the phone. Thanks a lot!

Running Bear Socks are sooooo comfy

We spoke with Jordanna and arranged a fitting for myself and my wife. We could not have been looked after better, my trainers needed to be extra wide and these were mailed to me at home. We both love our new trainers and the service was excellent, you have our future business.  5 ⭐️

Went yesterday for my first gait analysis along with my husband, excellent service and advice from Ellie and Jordanna, looking forward to getting my running shoes soon 🏃‍♀️

The best online shopping experience! Amazing service from Running Bear, I would happily shop with them again. Order arrived in the post very quickly. I received an email that it had been dispatched less than an hour after I had placed the order. My order also came with a personal hand-written note which was the loveliest thing to receive with my order. The running cap was perfect and exactly what I wanted. Thank you very much Running Bear for a seamless online shopping experience.

Great service, highly recommended, tried my new trainers today after collecting Saturday, super pleased, can’t believe the difference a pair of trainers can make. Thank you, for helping me choose the right trainers for my gait.

I purchased the pink and grey running bear, half tip tops. Fantastic. They arrived quickly, such a personal touch with the wrapping and note. The top itself is very comfy and of great quality. I have bought other items from running bear and cannot fault any of them. Great quality and value for money. Thank you running bear!

I love the Running Bear Socks when it’s wet or muddy keep my feet dryer just that little bit longer!

I’m new to running, working towards a marathon, the time knowledge and skills they have in this shop is priceless… it’s more than getting trainers is about getting solid advice and support. so glad I’ve come across running bear.

Came into the shop yesterday to get some trainers. The staff were so friendly and helpful and didn’t stop until I found the perfect ones! I Will definitely come back, thank you! 😊

I have to say that I have never experienced such amazing customer service. I have difficulty finding any shoes to fit due to various medical conditions. Nick, Sonia, well, the whole team were so supportive and committed to finding a shoe that met my needs. All the Bears were so professional, friendly and so patient & understanding as I came back to the store time and again. After weeks (ok, months) we found a show for my needs. I cannot recommend Running Bear enough.

RB socks have always been the go-to sock for fell running and other activities.

Wow so speedy with delivery & I absolutely love my top it’s perfect & great quality as always. Just entered the Chester marathon so will be wearing my running bear gear whilst training. Thanks again,I will be back. x

Bought running sunglasses. They arrived quickly, very nicely packaged and with a personalised note. Very impressed.

Ordered several times now & the customer service is always excellent. I have purchased their own brand goods & the quality it better than higher-priced brands. Very impressed. They offer a curated selection of everything you need & what they offer I really feel they have hand picked for its quality, usefulness etc. They don’t seem to stick items just because they have an account with the brands. Had virtual gait analysis done for new running shoes – brilliant free service! Really can’t fault Running Bear. Where I can I will be ordering from them from now on. Can’t recommend it enough.

Wore my Running Bear socks today on an extremely wet and muddy walk!

Quick delivery. Fantastic top. Always have great service and advice from Running Bear. Thank you.

Top Socks!

Excellent experience and service with lovely packaging for speedy delivery.

I have bought my running shoes, and occasionally other running equipment, from Running Bear for many years. The staff take time to find out what sort of running one does, study one’s gait and style and make recommendations without being pushy. Why go anywhere else if in South Manchester or Cheshire?

Running Bear are just brilliant. They offer friendly advice on the phone or by email if you are ordering online. Orders arrive quickly and are really well packaged and they really are top of the list in terms of customer service. The range they stock is also awesome. 10/10 every time. I love buying from Running Bear

I went in looking for some new trail shoes and had a great experience. They watched me run on the treadmill to measure my gait and pulled out a wide selection of trainers to try on. I was able to run on the treadmill in each pair to try them out and the prices were very reasonable. I was really pleased with their help and I’d recommend them to any other newbie runner like me looking for a decent pair of running shoes.

Always great to buy from Running Bear, especially when there is a kind warming message with the purchase, which tells me, you appreciate all runners.

Went for Gait Analysis, as my feet felt all over the place. Booked online and went along. Brilliant service from Hattie, nothing was too much trouble. Plenty of selection and New Trainers purchased. I wouldn’t go anywhere else.

Excellent just excellent!!! Fantastic communication and service. Super quick delivery!!